Bradford Interchange Bus Station currently closed from Friday 5 January
Bradford Interchange Bus Station currently closed from 5 January 2024.
Updated: 17 April 2024
Bradford Interchange update
We took the precautionary measure to close Bradford Interchange bus station in January after some damage was discovered.
Safety continues to be our top priority, and as the bus station remains closed, please see our latest update on the situation below. We thank passengers for their patience while we work hard to resolve the issue and limit disruption.
Latest developments
Bradford Interchange bus station will remain closed until further notice as more detailed surveys are undertaken to determine the viability of its future.
Initial survey work was undertaken in January and February after the bus station was closed after some concrete fell in the basement, however further, more extensive surveys are now required.
The Combined Authority has put public safety at the heart of its decision making and is working with Bradford Council to minimise disruption to the travelling public and wider city centre.
Temporary arrangements
Signage and support staff are in place around the city to help passengers find where they need to go.
Staff also undertake regular patrols to ensure any missing or damaged signage is replaced.
Bus shelters are in place on Nelson Street and Bridge Street.
An MCard ticketing machine in Bradford Interchange rail station, along with a full Metro Travel Centre service located in the Northern Rail Ticket Office, mean that passengers are able to purchase and top up cards. Leaflets with new bus stop locations for each service are also available at the Travel Centre.
Extra provisions made for passengers
Our Safer Travel PCSOs have been deployed to bus shelters and bus stops in the city and are being supported by Bradford’s Neighbourhood Policing Team and other routine police patrols.
Efforts to minimise city centre impact
The rail station is open as normal, with access via the ramp footpath on Bridge Street. Rail services are not affected by the closure.
We are working with Bradford Council and Network Rail to minimise disruption to transformation work that is happening in the city centre.
We continue to work closely with bus operators to minimise disruption for passengers.
Bus Services
Bus services in Bradford changed on 14 April 2024 - for bus service and bus stop details visit BradfordBusMove | Metro (wymetro.com)
We are advising customers to check before they travel to see if their services and stops are impacted and allow extra time for journeys.
Train Services - Train services are not affected. The rail ticket office remains open. Please use the ramp running adjacent to the main bus station entrance on Bridge Street to access rail platforms and the ticket office.
Travel Centre - The Metro Travel Centre is now fully open in Northern Rail's ticket office at Bradford Interchange for MCard ticket sales, bus and pass information. There is also an MCard ticket machine outside the ticket office for customers who wish to top up their MCards by card payment.
MCard Tickets - If you have an iOS or Android smartphone please download the MCard Mobile App from your app store to buy and store MCard tickets to your mobile device. Or you can top up an MCard by downloading the original android only MCard App (by Molten Mouse) from Google Play store. MCard tickets covering both bus and rail travel are available for purchase from West Yorkshire rail station ticket machines. MCard Adult bus DaySaver tickets and Under 19 MyDay and MyWeek tickets can be bought on the bus.
For further help and information contact MetroLine on 0113 245 7676.
Senior Passes - You can apply for, or renew your senior pass online including replacements for lost or stolen passes. For more information and to apply, please visit: Senior Pass | Metro (wymetro.com)
If you are unable to use our online service, you can visit Bradford Interchange Northern Rail ticket office where a member of our Metro Travel Centre team can do this for you. Alternatively please contact MetroLine on 0113 245 76 76
Disabled Person’s Passes - You can apply for or renew your disabled person’s pass online. For more information and to apply, please visit: Blind & Disabled | Metro (wymetro.com).
If you are unable to apply for your pass online, please contact Bradford Council: Bradford | Metro (wymetro.com). If you have lost your disabled person’s pass and need a replacement, you can order a replacement pass online if you have an online account with us. To order a replacement online, please visit: Blind & Disabled | Metro (wymetro.com). If you are unable to order a replacement online, please contact MetroLine on 0113 245 76 76