Under 19 PhotoCard

Available to all Under 19 year old residents of West Yorkshire

PLEASE NOTE: We have moved to a new online ordering system. If you have previously ordered a Young Persons, 16-18 or Scholars PhotoCard online, you must still create a new account.


New Changes to Bus Travel for all Under 19s in West Yorkshire. 

MCard is now the one and only way for under 19s to travel on each and every bus in West Yorkshire. 

Visit the MCard website to find out more

Under 19 PhotoCard

An Under 19 PhotoCard is for West Yorkshire residents aged under 19. It is valid until the day before your 19th birthday. 

Benefits

  • Discounted bus and train travel in West Yorkshire at any time of the day, including evenings and weekends. (except late night services and special event services).
  • Load discounted MyDay, weekly and monthly tickets for unlimited travel across West Yorkshire. Find out how.
  • Valid up to the day before the card holder's 19th birthday

 

Applying for your PhotoCard 

 You can:

  • Apply online
    You will need a valid UK passport or driving licence, and a digital passport-quality photo to upload.
      
  • at a Bus Station Travel Centre

    If this is your first smart PhotoCard you must bring:
    (a) proof that you live in West Yorkshire, such as a bank statement.
    (b) proof of identity and age, such as your birth certificate or NHS medical card.  (Castleford and Pontefract Bus Station Travel Centres only accept credit or debit card payments.)
  • Or you will need to take a current Under 16 PhotoCard, or a 16-18 PhotoCard.  

There is no need to provide a photograph as the Travel Centre will take one for you.

Your smartcard will be posted to you within 2-3 working days.

What discounted travel do I get?

Lost PhotoCards

There is a £5 fee to replace lost PhotoCards. The replacement will have the same expiry date as your previous PhotoCard.    

You can order a replacement online or by going to a Bus Station Travel Centre

Damaged PhotoCard

Physically Damaged PhotoCards
It is the card holder’s responsibility to ensure that their PhotoCard is in good physical condition to allow it to be scanned by bus ticket machines and rail station gates (if a 16-25 product is loaded).

For example, ticket machines and gates cannot scan:

  • Split or cut, or
  • Held together with tape, or
  • Have holes in the card

Additionally, PhotoCards where the holder can no longer be identified by the photograph must also order a replacement.

There is a £5 fee to replace a damaged PhotoCard.

You can order a replacement by:

  • ordering a replacement online
  • Going to a Bus Station Travel Centre (Note - Castleford and Pontefract Bus Station Travel Centres only accept credit or debit card payments).

Non-Scanning PhotoCards
If your card does not scan then it will be withdrawn and you MUST order a replacement. To have your PhotoCard checked please visit a Bus Station Travel Centre. If the PhotoCard has no obvious physical damage and fails to scan at a Bus Station Travel Centre they will order a replacement free of charge. The replacement will have the same expiry date as your previous PhotoCard.

Stolen PhotoCards

If your PhotoCard has been stolen, report it to the police, who will give you a Crime Reference Number. 

You can order a replacement :

Travelling into North Yorkshire on Transdev services

With an Under 19 PhotoCard you can travel on all Transdev Keighley & District, Harrogate & District and Coastliner services into and within North Yorkshire. On these services you will receive a third off the fare for your journey in North Yorkshire.

Under 19 rail travel outside of West Yorkshire

For travel outside of West Yorkshire, beyond the last West Yorkshire stopping station, full fare is payable for West Yorkshire Under 19 PhotoCard holders, unless they are in possession of a discounted railcard such as a 16-25 Railcard.

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