Frequently asked questions
Alerts
36
Bus
When will passes be sent out?
Passes will be sent out from mid August... Read more
I have not yet renewed/applied for a pass, can I still do so?
Yes, you can... Read more
Where do I find the application forms?
All application forms are listed in the following sections... Read more
I have received my pass, why it is not for the route I requested?
There may be several reasons for this… Read more
Can I travel without a pass? I sent in an application, can I just travel anyway?
Travel is not permitted until you have received the appropriate pass... Read more
What is/how do I use a Priority PhotoCard/Boarding Pass/School Pass?
These are the three main passes allowing travel on school transport in West Yorkshire… Read more
Where are the timetables and how do I read them? Which stops do buses use? Are there any service changes?
Timetables are listed in the A to Z school finder section with changes and updates listed on the service changes page… Read more
How do I pay a fare or present my pass when boarding? Are staff tickets allowed?
A cash fare and/or a pass must be presented when boarding the bus... Read more
How do I retrieve lost property or re-order a lost/damaged pass?
Call the operator of the bus service... Read more
How do I find out if a bus is running late?
There are several ways to find out... Read more
Is there a code of conduct on the bus? Are seatbelts compulsory? Are standees allowed?
When travelling on the bus, good behaviour is expected... Read more