Alerts 37 Bus

Travel assistance cards

Let transport staff know if you need extra assistance when travelling

Travel Assistance Cards have been designed to help people using public transport who have certain health conditions, are older or disabled. They can be particularly helpful for people with hidden disabilities such as visual impairments or learning disabilities, and for people who are afraid of falling.

You can use the card to let the bus driver know about any requirements you may have when getting on the bus.

COVID-19. In line with Government guidance face coverings are required for travelling on public transport unless you are exempt. Exemptions include the very young and those with disabilities or breathing difficulties. Those exempt from wearing a face covering can download a COVID-19 travel assistance card below.

All you need to do is:

  • Download the sheet of cards below and print off. Cut out the sheet and keep it with your bus ticket or concessionary travel pass.
  • Or take a digital photo and keep it on your mobile device.
  • When you get on a bus or train, hold the card up to let the driver, conductor or station staff know what help you need.

Travel Assistance Card Colour

COVID-19 Face Covering Exemption Cards 

Travel Assistance Card (Black & White)



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