AccessBus photo

AccessBus

AccessBus The flexible alternative to regular bus services

What is AccessBus?

AccessBus is a dial-a-ride bus service providing door-to-door local transport, seven days a week between 9am and 5pm.

It is of particular benefit to people who are unable to use standard bus services, as the driver assists passengers from door-to-door, including boarding and alighting. The buses are fully accessible, fitted with seatbelts and the most up-to-date wheelchair restraints.

Who is eligible?

Anyone of any age can register for AccessBus.


How do I register?

You can download/print an application form (pdf - opens in new window) to send us, or telephone 0113 348 1903, Monday to Friday between 7.30am and 4pm.

Where can I go?

Owing to the high demand for the service, travel is restricted to local journeys. Most trips are for shopping purposes, such as to the local supermarket or shopping centre, but we also provide a limited number of journeys for social purposes, to locations such as local community centres, places of worship and visits to family and friends.

It is unlikely that AccessBus will be able to cater for day and time-specific requests. To make best use of the vehicles, we serve certain areas on set days, allocating places to customers to travel on the day when the bus is in their area.

How do I book?

Once you are registered you will receive a welcome letter with your reference number and details of how to book the service.

 AccessBus takes reservation bookings a maximum of 6 days and a minimum of 2 days in advance of travel. Subscription bookings are available for trips required on a regular basis. Information for registered users (pdf - opens new window)

What does it cost?

People with ENCTS permits, such as Senior, Disabled or Blind Persons Pass travel FREE.

For other adults there is a flat fare of £3 each way.

Contact

You can contact the AccessBus team us by:

  • Telephone: 0113 348 1903 (7.30am until 4pm, Monday to Friday)
    Email: accessbus@westyorks-ca.gov.uk

    If you are an existing AccessBus customer, please quote your reference number as this will help speed up enquiries and bookings.

  • Text phone/Minicom users can use the text rely service by dialing 18001 0113 348 1903.
    Assistance dogs are welcome to travel on AccessBus.

British Sign Language (BSL) users can also find out more about AccessBus by watching our BSL video

 

FAQs

Browse some of our frequently asked questions,

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