News

back

West Yorkshire rail users urged to claim timetable chaos compensation

24 July 2018

West Yorkshire Combined Authority is urging people whose trains were delayed following the introduction of a new timetable earlier this year to check whether they are eligible for compensation and if so, to make a claim.

Compensation, agreed by Northern and TransPennine Express with the Government, is already available for season ticket holders, including MCard holders, on certain routes. An extension of this scheme to cover regular travellers who were affected by the disruption has been agreed and the rail operators are expected to set out details, including how to claim, shortly.

While the Combined Authority does not accept the compensation scheme goes far enough, it is urging rail users to check whether they can make a claim.

The TransPennine Express compensation page can be found here and the Northern compensation page can be found here

The existing scheme covers

Northern

  • Leeds to York via Cross Gates
  • Leeds to Selby
  • Leeds to Nottingham via Barnsley
  • Manchester Victoria to Bradford/Leeds via Huddersfield and Halifax
  • Manchester Victoria to Leeds via Rochdale

Find out more and submit a claim online with Northern.

TransPennine Express

  • Liverpool to Scarborough
  • Liverpool to Newcastle
  • Manchester Airport – Middlesbrough
  • Manchester Piccadilly – Hull
  • Manchester Piccadilly – Leeds

Find out more and submit a claim online with TransPennine Express.

 

 

Get our email newsletter

For the latest news and offers direct to your inbox.