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QR code success

13 February 2017

West Yorkshire bus passengers are now using QR Codes and NFC Chips 10,000 times every week at bus stops to get real-time bus information on their smart phones.

All of the county’s 14,500 bus stops have unique QR (Quick Response) codes and NFC (Near Field Communication) tags on the bottom left of timetable displays.  When scanned by smart phone they show customers when their next bus is due at that particular stop.

In 2016, passengers used QR Codes and NFC Chips over 400,000 times, with Leeds city centre stop K17 on Duncan Street, proving the most scanned with 1,734 uses.

How it works

Scanning the QR Codes and NFC Chips links people to live departure details for all bus stops and services in West Yorkshire. The service, which also covers South Yorkshire, North Yorkshire and York, provides scheduled timetable information if real-time information is unavailable.

 

People with a smartphone can download a QR Code reader app from app stores such as iTunes, Google Play and Windows Store. Once installed simply scan the phone on the QR Code and it will open real-time information for that stop.

If you are able to switch on NFC communications in your phone settings,  you can just  scan a phone over the NFC symbol to open real-time information for the stop.

 Watch a tutorial

Chair of West Yorkshire Combined Authority’s Transport Committee Cllr Keith Wakefield said: “Numbers of people in West Yorkshire using the QR Codes and NFC Chips to get information about their bus services via smartphone is steadily growing 

“People have told us that having reliable, real-time information available through the yournextbus service online, on bus stop displays and via SMS text, makes them more likely to use buses. 

“By Developing services like this, along with initiatives such as MCard smartcards and Park and Ride, that encourage people to catch buses the Combined Authority is helping to reduce the numbers of vehicles on local roads, which helps reduce the cost of congestion to the economy. 

“In addition and importantly, fewer vehicles on our streets also helps to reduce air pollution.”
 

 

 

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