Alerts 35 Bus

COVID-19 Accessible Travel Information

Bus and Rail operator information 

Please find below links to how bus and rail operators are supporting accessible travel in West Yorkshire during the COVID-19 pandemic:

Bus

First Bus

Transdev

Arriva

Rail

Northern Rail

TransPennine Express

 

Frequently Asked Questions 

 

Face Coverings on Public Transport

England has moved to Step 4 of the Government's National Roadmap out of lockdown where most legal restrictions to control COVID-19 will be lifted. The transport network is ready for you but COVID-19 has not gone away. It is still important to keep yourself and others safe 

Tracy Brabin, the Mayor of West Yorkshire, has made it mandatory to continue to wear face coverings in all indoor West Yorkshire bus stations and Leeds Park and Ride customer buildings and waiting areas from 19th July. We are also urging people to continue to wear face coverings, unless exempt, on buses and trains to help protect vulnerable passengers.

You should continue to:

• Wear a face covering in all indoor West Yorkshire bus stations unless exempt.

• Wear a face covering on public transport if you can.

• Plan ahead and check your journey before you travel.

• Pay contactless or via mobile apps.

• Open a window on buses and trains where possible.

• Regularly wash or sanitise your hands.

• Consider cycling and walking for shorter journeys.

For more information visit the Governments Covid-19 Response - Summer 2021 web page.

 

Face Covering Exemption Cards

Assistance cards are available to help people communicate they are exempt from wearing face coverings on public transport. 

The assistance cards can be downloaded from our website by clicking on this link and can be printed out to show to public transport staff or simply shown to staff on a mobile phone. For those without internet access, cards can be obtained by post by phoning Metroline on 0113 245 7676 or in person by visiting one of our Metro Travel Centres.

Travel Assistance Cards

Travel Assistance Cards have been designed to help you let transport staff and bus drivers know about any requirements you may have when travelling.

The assistance cards can be downloaded from our website by clicking on this link and can be printed out to show to public transport staff or simply shown to staff on a mobile phone. For those without internet access, cards can be obtained by post by phoning Metroline on 0113 245 7676 or in person by visiting one of our Metro Travel Centres

 

What assistance is there for people who are blind or visually impaired?

Ask for assistance if you need help to find a suitable seat. You can use our Travel Assistance Card to let the driver know that you may need assistance.

We recognise that some people who are blind or visually impaired can find it hard to scan their travel pass on the ticket machine on the bus. If you find this difficult then you can pass your travel pass to the driver to scan it for you.

Concessionary Travel Passes  

Senior, Blind or Disabled pass holders who do need to travel may use concessionary passes after 0930 Monday to Friday. Senior, Blind or Disabled Travel Passes can be ordered online at wymetro.com. 

 

 

Get our email newsletter

For the latest news and offers direct to your inbox.