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Followers of Metro on Twitter have grown from zero to 6,000 in
just two and a half years.
This morning, @MetroTravelNews - the travel
update feed for people on the move in West Yorkshire and beyond -
clocked up its 6000th follower since the service was launched in
Using information provided by bus and rail operators, and the
MetroLine call centre, Metro's Public Relations team provides
travel updates through @MetroTravelNews from early morning to late
"@MetroTravelNews has become a valuable way of communicating
with the public and, at times of extreme weather like snow, ice and
floods, relieving pressure on our MetroLine call centre," said
Metro Director General Kieran Preston.
"Feedback on the service has been overwhelmingly positive and I
think the reason for that is that even if we can't actually remove
the accident that is blocking their bus route or replace the stolen
signal cables delaying their train, people like to know there is
someone trying to provide them with information and answer their
Much of the @MetroTravelNews information is backed up through
the red Alerts section on the right-hand side every page of this
website and on its 'West Yorkshire Metro Facebook
page, which is now 'liked' by over 1,800 people.