If you have a problem using or accessing this site, please let us know.
Ways to contact Metro
Text size
You can alter the font size of website text by using the text resizing link at the top of each page. You can also altering your browser settings (usually within the 'View' or 'Options' menu). Most browsers allow you to change the size of the font displayed on the screen either permanently or temporarily.
Viewing options
For Dragon users, the site is optimized for IE7. If you are using a newer version you will need to verbally navigate by link word command.
Access keys
The Access keys for keyboard-only users are as follows:
1. Homepage
3. Site map
4. A-Z page listing
7. Contact us - complaints and feedback
8. Website terms of use
0. Access key details (this page)
S. Skip navigation
Video content
We upload our video to YouTube and then embed the content into our web pages. You can read YouTube instructions for assistive technologies on Google's support pages.
Where possible we upload transcripts to create captions on YouTube. The captions can be turned on and off using the video controls. Where it's not possible, we have linked to a web page containing the transcript.
Text-to-speech
Each page has a link to 'Listen to this page', usually in the top left hand corner, leading to a dixerIT toolbar. This allows you to have text or just links read to you.
Accessibility and usability standards
This site uses CSS (Cascading Style Sheets), HTML 4.01 Strict and conforms with the AA standards of the Web Content Accessibility Guidelines 2.0, Equality Act 2010 and BS 8878:2010 web accessibility code of practice.
The site has been tested across the major web browsers and we conduct regular user testing.