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Our small and friendly contact centre provides a telephone
information service to the public regarding bus and train times in
West Yorkshire and processes customer feedback. We are looking for
someone who understands the importance of providing excellent
If you are patient, flexible and helpful and have a good
telephone manner with a commitment to customer care then we want to
hear from you. Geographic knowledge of the region would be an
advantage but we will provide you with thorough training.
This is based on 37 hours per week on a shift rota system.
Completed application forms should be submitted by 21
If you have not heard from us within 4 weeks of the
closing date, please assume you have not been successful on this
Read the Job Description and Employee
Specification (pdf, 25k) for this post.
You can then apply for this job
You can also read about the Benefits of working at Metro and A Brief Introduction to Metro
If you have any technical difficulties, please telephone 0113