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Through the Travel Choices
programme of the Local Transport Plan, Metro is seeking to make big
changes to the way people travel. This includes introducing smart
card ticketing on public transport and a range of information
improvements, including better provision on the move, apps and
disruption alerts. All this will mean a lot of change for customers
and for front line staff.
We are looking for a well
organised, experienced and customer-focussed individual to manage
day-to-day operational requirements and to support the Information
and Marketing Manager in bringing in the changes necessary.
The role looks after a wide
range of functions including the contact centre, MetroLine,
feedback team, timetable and leaflet production, and marketing
You will be energetic and
enthusiastic, with managerial or supervisory experience, used to
working with a range of partners.
Ideally you will have
operational experience in relevant areas and be able to work to
high quality standards and tight time deadlines.
Experience of design and
print, and of utilising market research, would also be an
You must be a 'people person'
and excellent at building consensus for change.
Completed application forms should be returned by noon
on Thursday 14th June 2012.
Interviews will be held on Monday 25th and
Tuesday 26th June 2012.
If you have not heard from us within 4 weeks of the
closing date, please assume you have not been successful on this
Read the Job Description and Employee
Specification (pdf, 25k) for this post.
You can apply in the following ways:
40/50 Wellington Street