The Best Value Performance Plan details Metro's performance against Government targets and outlines the organisation's priorities for the coming year.

Readers can also use the Plan to compare Metro's key performance indicator results with those of other passenger transport executives and the local district councils.

More details of how Metro has used Best Value to ensure its services continue to meet customer needs and are delivered cost-effectively can be found on the West Yorkshire Passenger Transport Authority web site.

We welcome any feedback you may have; please print out the questionnaire attached to the .pdf version of the report and post it to us. You can find our postal address in Contact Us, or you can go to this section and complete the comments form.