How do I register?

All you need to do is complete the registration form with your details and choice of free email updates. Once registered, you’ll receive an email with a password that will allow you to edit your details and change the emails that you receive.  You will start to receive emails periodically straight away after registering. 

How do I change my password?

You need to login into Metro Messenger using your email address and current password. Once logged in you can select 'change password' to change it to something more memorable.

I have forgotten my password so I can’t login, what do I do?

We have a form which you can fill in with just your email address and we will send a new password out to you.

How do I unsubscribe and stop the email updates?

Every email sent to you has an option to unsubscribe from Metro Messenger updates. Click on unsubscribe at the bottom of the email.  Alternatively, you can login into Metro Messenger using your email address and password, and select 'My details'.  You can unsubscribe to one or all of the emails you have sign up for by selecting 'no' against the email update on the 'My details' page.

Can I subscribe to other emails after I have registered?

Yes you can.  You need to login into Metro Messenger using your email address and password.  Select 'My details' and select 'yes' next to the email updates you want to receive.

I want to change my personal details, how do I do this?

You need to login into Metro Messenger using your email address and password, and select 'My details' where it is possible to change your title, name, address and the email updates that you receive.

What happens to my information?

Your details are registered over a secure web site. Metro processes all personal data in accordance with the principles of good information handling contained in the Data Protection Act 1998. We will not sell this information to any other persons or organisations.

Metro aims to provide all its customers with relevant, timely and valuable information through MetroLine, Travel Centres, Metro’s web site, Metro’s wide range of leaflets and timetables and now this free emailing service. If you have any feedback about the Metro Messenger email update service please email MetroMessenger@wypte.gov.uk

The travel news is good but is there any way I can get more real-time information on when buses are due?

Yes.  We have a service called yournextbus which can give you real-time information on when your next bus will arrive either by text message, WAP on your mobile, or through the internet.  You don't even need to be at a computer to access this service.  Visit yournextbus pages for further information.